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The Future of Retail – an Open Letter to Store Managers

The Future of Retail – an Open Letter to Store Managers

Have you wandered around the latest shopping centres lately? What are your thoughts? What are you seeing? What will they look like in five years’ time? What does the future of retail look like? The

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Watch What You Don’t Say!

Watch What You Don’t Say!

Communication is vital for every business. Communication to our teams and our customers are part of our daily leadership disciplines. The 5c's of communication tell us that our communication needs to be: Clear Complete Concise

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Help Me. I have been asked to find a mentor!

Help Me. I have been asked to find a mentor!

  "I have been asked to find a mentor......help me". This question is often asked to me, by middle managers after the suggestion has been passed to them which usually occurs after a performance review.

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Your Leadership Pulse – Are You Setting It?

During my recent training in Orlando, Florida with the John Maxwell Team, I was a participant in a program called Get My Rhythm conducted by John Scalici. The workshop featured African Drums and a huge

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Steve Maraboli Interview.

Steve Maraboli Interview.

On the 14th of February, 2014 I had the privilege of spending time with Dr Steve Maraboli in his office at Port Washington, New York. He greeted us down at the Port Washington station and

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Do you offer excuses…or Drive Empowerment?

I can't do it! It's too hard! I cannot afford it! I don't have enough time!....All statements we hear everyday and all excuses. Do you listen to your own excuses? Can you change excuses to

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Are you focused on your Customer?

Every Business needs customers. As a business we need to build relationships with our customers. Everything we do communicates something to our customer. What is it that you want to communicate to your customer? Is

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Welcome to the Corporate Jungle

After 35 years of successfully leading teams in the corporate world, I maintain contact with many of the people who I have met, be-friended and mentored. I have skin in their game and understand their

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How do you Treat your Alarms?

Don't forget to treat your alarms in your life.Have you ever walked past a retail shop and heard the sound of their exit theft alarms going off? Have you ever turned to see what the

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Excuses, Entitlement or Empowerment. Which do you Choose?

Too many people today live in a world of excuses and entitlement. The excuses they tell themselves and the entitlement they believe they have because others have things better then them. Many people sit on

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